PRIVACY POLICY AND USE OF COOKIES ON THE SITE
TURNUP-TICKETS.PL
GENERAL INFORMATION
This document sets out the Privacy Policy and the use of cookies on the Website
Internet Service turnup-tickets.pl (hereinafter referred to as the "Internet Service"). The Internet Service administrator
is FND Spółka Z Ograniczoną Odpowiedzialnością, registered in the
Register of Entrepreneurs of the Central Register and Information on Business Activity conducted by the Minister of Development at ul.
by the Minister of Development at 100/6 Grunwaldzka Street, 80-244 Gdańsk, NIP PL9571167620,
REGON 527350580 (hereinafter referred to as "Administrator of the Website", or "Administrator of personal data
personal data").
Words used with a capital letter have the meaning given to them in the Terms and Conditions of this Website
Internet Service.
Personal data collected by the Administrator of the Website are processed in accordance with
in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016.
on the protection of natural persons in relation to the processing of personal data and on the
free flow of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
on Data Protection) (Official Journal of the EU L 119, p. 1), hereinafter referred to as: RODO.
The Administrator of the Website makes a special effort to protect privacy
and information provided to him and concerning the Users of the Website. The Administrator of
of personal data with due diligence selects and applies appropriate technical measures, including those
of a programmatic and organizational nature, ensuring the protection of the processed data,
in particular, secures the data against their access to unauthorized persons, disclosure,
loss and destruction, unauthorized modification, as well as against their processing
in violation of applicable laws.
The addressee of the opportunity to use the Services available on the website is not children under 16
years of age. The controller of personal data does not provide for the purposeful collection of data
concerning children under 16 years of age.
PERSONAL DATA
PERSONAL DATA ADMINISTRATOR
The administrator of your personal data is:
FND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Al.Grunwaldzka 100/6, 80-244 Gdańsk
You can contact the Data Controller about your personal data
via:
traditional mail- by letter to: Al. Grunwaldzka 100/6, 80-244 Gdańsk;
e-mail: kontakt@turnup-tickets.pl;
by phone at: +48 690 096 859
PURPOSES AND LEGAL BASIS OF PERSONAL DATA PROCESSING
The personal data controller processes your personal data for the following purposes and scope:
in order to take action prior to the conclusion of the Agreement at your request (e.g. setting up an Account ), i.e.
data provided in the registration form on the Website, i.e. e-mail address and
established password, name, surname, address, company, telephone number; in order to provide Services
requiring the establishment of an Account, we process your data provided in the Account, including data
about completed Services and Orders;
in order to provide Services requiring and not requiring the creation of an Account, such as
browsing the Website, we process personal data concerning your
activity on the Website, i.e., data regarding the content or Services you have viewed
Services, data regarding your device session, operating system, browser, location
and unique ID, IP address. The provision of certain data is a condition for the use of
particular Services and functionality of the Account (mandatory data). Our system automatically
marks obligatory data. The consequence of not providing this data is the inability to
us to provide certain Services and functionality of the Account. In addition to the data marked as
mandatory, providing other personal data is voluntary;
in order to enable you to place an Order, we process personal data provided by you
You as part of the payment for the Tickets, data provided as part of the Order form ;
in order to establish, assert and enforce claims and defend against claims
in legal proceedings and other enforcement agencies, we may process your data
personal data provided in the forms and other data necessary to prove the existence of a claim
or that arise from a legal requirement, court order or other legal procedure;
in order to process complaints, complaints and requests, and to answer Users' questions,
we process the personal data you provide in complaints complaints and requests, or
for the purpose of responding to your inquiries in any other form, as well as data regarding
Services provided by us which are the cause of the complaint, complaint or request, as well as data contained
in the documents attached to the complaints, complaints and requests;
in order to market our Services and the services of our partners, including remarketing, for this purpose
we process data regarding your activity on the Website including activity,which are recorded and stored via cookies, in particular
activity history, Services ordered, search history, clicks on the Website,
history and your activity related to our communication with you. In the case of remarketing,
we use your activity data to reach you with our communications
marketing outside of the Website and we use third-party
providers. These services consist of displaying our messages on websites
other than the Website. For details on this, please refer to the provisions on
Cookies;
for the purpose of organizing contests and loyalty programs, i.e. providing periodic discounts and
advertising our offer, we use your personal data provided during the establishment of an
Account, when registering for a contest or loyalty program. Detailed information on this
on this subject are provided each time in the terms and conditions of participation of a given contest or loyalty program.
loyalty program.
CATEGORIES OF PERSONAL DATA CONCERNED
The controller processes the following categories of relevant personal data:
contact data;
data provided within the Account by the User;
data concerning Orders;
data regarding activity on the Website;
data on complaints of complaints and requests;
data on marketing services.
VOLUNTARINESS OF PROVIDING PERSONAL DATA
Your provision of the required personal data is voluntary and is a condition for the provision of the
Services by the Personal Data Administrator through the Website.
DURATION OF DATA PROCESSING
The personal data will be processed for the period necessary for the performance of the Services, marketing activities
and other Services performed for the User. Personal data will be deleted in the following
cases:
when the data subject requests deletion or withdraws the consent given;
when the data subject does not take action for more than 10 years (contact
inactive);
upon learning that the stored data is outdated or inaccurate.
Some data in the following areas: email address, first and last name, may be stored for a period of
consecutive 3 years for the purposes of evidence, processing of complaints, claims and claims related to
related to the Services provided by the Website - this data will not be used for the purposes of
marketing.
Data related to the Order, contests and loyalty programs will be stored for a
period of 5 years counting from the end of the calendar year in which the deadline for payment of taxes has passed.
Data concerning Users who do not have an Account will be stored for a period corresponding to the
life cycle of the cookies stored on the devices or until they are deleted on the device
User by the User.
Your personal data regarding your preferences, behavior and choice of marketing content may be
used as the basis for automated decisions to determine the sales opportunities of the
sales opportunities of the Website.
RECIPIENTS OF PERSONAL DATA
We provide your personal data to the following categories of recipients:
state authorities, e.g. prosecutor's office, Police, PUODO, President of the OCCP, if they request us to do so
request,
Our cooperating suppliers are based in Poland or in other countries of the European Economic Area
Economic Area (EEA), such as Ireland. Some of our cooperating suppliers are
based outside the EEA. Your personal data transferred outside the EEA will be
secured by appropriate legal safeguards so that our suppliers provide guarantees
a high degree of protection for your personal data. These guarantees arise in particular from
obligation to apply the standard contractual clauses adopted by the Commission (EU) or
participation in the Privacy Shield program established under Commission Implementing Decision
(EU) 2016/1250 of July 12, 2016 on the adequacy of the protection provided by the Privacy Shield
EU-US Privacy Shield.
RIGHTS OF THE DATA SUBJECT
Under the RODO, you have the right to:
request access to your personal data;
request rectification of your personal data;
to request deletion of your personal data;
to request restriction of processing of your personal data;
to object to the processing of your personal data;
to request the portability of personal data.
The controller shall, without undue delay - and in any case within one month of
receipt of the request - shall provide you with information on the actions taken in relation to the request you have made
your request. If necessary, the one-month period may be extended for another two months
due to the complicated nature of the request or the number of requests.
In any case, the Personal Data Controller will inform you of such extension
within one month of receipt of the request, stating the reasons for the delay.
RIGHT OF ACCESS TO PERSONAL DATA (ARTICLE 15 RODO)
You have the right to obtain from the Personal Data Controller information on whether your personal data are
processed.
If the Administrator processes your personal data you have the right to:
access your personal data;
to obtain information about the purposes of processing, the categories of personal data processed,
about the recipients or categories of recipients of this data, the planned period of storage of
your data or the criteria for determining this period, your rights under the
RODO and about your right to lodge a complaint with a supervisory authority, about the source of this data,
about automated decision-making, including profiling, and the safeguards
applied in connection with the transfer of such data outside the European Union;
to obtain a copy of your personal data.
If you wish to request access to your personal data submit your request to:
kontakt@turnup-tickets.pl.
RIGHT TO RECTIFICATION OF PERSONAL DATA (ARTICLE 16 OF THE RODO)
If your personal data is inaccurate you have the right to request the Data Controller to
Personal data immediately to rectify your data.
You also have the right to request that the Personal Data Administrator complete your personal data
personal data.
If you wish to request rectification of your personal data or supplementation of your personal data, please submit your request to
address: kontakt@turnup-tickets.pl.
If you have registered on the Website your personal data can be rectified
and supplement it yourself after logging in to your Account on the Website.
THE RIGHT TO DELETE PERSONAL DATA, THE SO-CALLED. "RIGHT TO BE FORGOTTEN"
(ART. 17 RODO)
You have the right to request the Data Controller to delete your personal data when:
your personal data are no longer necessary for the purposes for which they were collected or otherwise
processed;
you have withdrawn specific consent, to the extent that your personal data was processed based on
based on your consent;
your personal data were processed unlawfully;
you have objected to the processing of your personal data for the purposes of
direct marketing, including profiling, to the extent that the processing of your personal data
personal data is related to direct marketing;
you have objected to the processing of your personal data in connection with
with processing necessary for the performance of a task carried out in the public interest or
processing necessary for purposes arising from legitimate interests
pursued by the Personal Data Controller or a third party.
Despite your request for erasure, the Personal Data Controller may
process your data further for the purpose of establishing, asserting or defending claims of which you will be
informed.
If you wish to request deletion of your personal data, please submit your request to:
kontakt@turnup-tickets.pl.
RIGHT TO REQUEST RESTRICTION OF PROCESSING OF YOUR DATA
PERSONAL DATA (ARTICLE 18 RODO)
You have the right to request restrictions on the processing of your personal data when:
you question the accuracy of your personal data - the Personal Data Controller
will restrict the processing of your personal data for a period of time that allows you to verify the correctness of the
of this data;
when the processing of your data is unlawful, and instead of deleting your data
you request restriction of the processing of your personal data;
your personal data are no longer needed for the purposes of processing, but they are needed
in order to establish, assert or defend your claims;
when you have objected to the processing of your personal data - until such time as
determining whether the legitimate interests on the part of the Personal Data Controller are
overriding the grounds stated in your objection.
If you wish to request a restriction of the processing of your personal data, please submit your request to
address: kontakt@turnup-tickets.pl.
THE RIGHT TO OBJECT TO THE PROCESSING OF PERSONAL DATA (ART. 21
RODO)
You have the right at any time to object to the processing of your personal data,
including profiling, in connection with:
processing necessary for the performance of a task carried out in the public interest, or
processing necessary for purposes arising from legitimate interests
carried out by the Controller of personal data or a third party;
processing for direct marketing purposes.
If you wish to object to the processing of your personal data, please submit your request to
address: kontakt@turnup-tickets.pl.
THE RIGHT TO REQUEST PERSONAL DATA PORTABILITY (ARTICLE 20 OF THE RODO)
You have the right to receive from the Controller your personal data
in a structured, commonly used machine-readable format
and send it to another personal data controller.
You may also request that it is the Personal Data Controller who will send your personal data directly to the
personal data to another controller (if technically possible).
If you wish to request the transfer of your personal data, submit your request to:
kontakt@turnup-tickets.pl.
RIGHT TO WITHDRAW CONSENT
You may revoke the consent you have given for the processing of your personal data at any time.
The withdrawal of your consent to process your personal data does not affect the legality of the
of the processing carried out on the basis of your consent before its withdrawal.
If you wish to withdraw your consent to the processing of your personal data, submit your request to:
kontakt@turnup-tickets.pl or use the relevant functionality on the Website.
COMPLAINT TO A SUPERVISORY AUTHORITY
If you believe that the processing of your personal data violates the RODO you have the right to lodge a complaint
to a supervisory authority, in particular in the Member State of your habitual residence,
your place of work or the place where the alleged violation was committed.
In Poland, the supervisory authority under the RODO is the President of the Office for Personal Data Protection
(PUODO).
"COOKIES" FILES
GENERAL INFORMATION
When you browse the websites of the Website, "cookies", called
hereinafter referred to as Cookies, i.e. small textual information that is saved in your
end device in connection with the use of the Website. Their use is aimed at correct
operation of the websites of the Website.
These cookies allow us to identify the software used by you and adapt the Website
Internet Service individually to your needs.
Cookies usually contain the name of the domain from which they originate, the time they are stored on your
device and the assigned value.
SECURITY
The cookies we use are safe for your devices. In particular, it is not
possible for viruses or other unwanted software or malware to enter your devices via Cookies.
software or malware.
TYPES OF "COOKIES" FILES
We use two types of cookies:
Session cookies: they are stored on your device and remain there until the
the session of a given browser ends. The stored information is then permanently deleted from the memory of
of your device. The mechanism of session cookies does not allow the collection of any
personal data or any confidential information from your device.
Persistent Cookies: they are stored on your device and remain there until they are
deletion. Ending the session of a given browser or switching off the device does not cause them to be
removal from your device. The mechanism of Persistent Cookies does not allow downloading
any personal data or any confidential information from your device.
OBJECTIVES
We also use third party Cookies for the following purposes:
to create statistics that help us understand how the Website's customers use the
websites, which allows improving their structure and content through the use of analytical tools
Google Analytics, whose administrator is Google Ireland Ltd. based in Ireland,
Google's privacy policy is available at the following links:
http://www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/privacy/partners/;
to determine the profile of Users - and then display materials tailored for it in
advertising networks, using the Google Adwords and AdSense online advertising tool - by
Google Ireland Ltd. based in Ireland, Google's privacy policy
is available at the following links: http://www.google.com/intl/pl/policies/privacy/,
http://www.google.com/intl/pl/policies/privacy/partners/;
popularization of the Website and use of the option to share content available on the Website
Internet Service by means of the social network Facebook.com - by Facebook Ireland Ltd. with its registered office in
Ireland. Facebook's privacy policy is available at the following link:
https://www.facebook.com/help/cookies/;
popularization of the Website using the social network Instagram.com - by
Instagram LLC, based in the USA. Instagram.com's privacy policy is available at the following link.
the following link: https://help.instagram.com/155833707900388.
To learn about the use of Cookies, we recommend reading the privacy policies of the above-mentioned
indicated entities.
Cookies may be used by advertising networks, in particular the Google network, to display
ads tailored to your preferences. For this purpose, information may be stored
about how you navigate the web or when you use the website.
To view and edit information about your preferences collected by the advertising network of
Google, you can use the tool provided at the link
www.google.com/ads/preferences/.
Through your browser settings or by configuring the service, you can
independently and at any time change your settings regarding Cookies, specifying the conditions for their
storage and access by Cookies to your device. You can
change so as to block the automatic handling of Cookies in your web browser settings
or to notify you each time they are placed on your device. Detailed information
about the possibility and methods of handling Cookies is available in the settings of your software
(web browser) settings.